Transform Homes Into Buyer Magnets

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Terms of Service

Effective Date: January 1, 2024

1. Course Access and Usage

By enrolling in our courses, you agree to use the educational content solely for personal or professional development. Course materials are proprietary and may not be redistributed, copied, or shared without written permission.

2. Student Responsibilities

Students are expected to engage with course content professionally and respectfully. You are responsible for completing assignments within designated timeframes and maintaining the confidentiality of any client information shared during practical exercises.

3. Certification Requirements

Course completion certificates are awarded upon successful completion of all modules and assessments. Certificates represent completion of our curriculum but do not constitute professional licensing, which may be required in your jurisdiction.

4. Refund Policy

We offer a 30-day money-back guarantee for all courses. Refund requests must be submitted within 30 days of enrollment and before 50% course completion. Processing time for approved refunds is 5-10 business days.

5. Limitation of Liability

While we provide comprehensive training, individual results may vary based on market conditions, personal effort, and local regulations. We cannot guarantee specific income or business outcomes from course completion.

6. Course Content Updates

We reserve the right to update course content to reflect current industry standards and practices. Enrolled students receive updated materials at no additional cost.

7. Professional Ethics

Students agree to apply learned techniques ethically and in accordance with local real estate and business regulations. Any misuse of techniques that results in legal issues is the sole responsibility of the student.

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Privacy Policy

Last Updated: January 1, 2024

Information We Collect

We collect personal information you provide during enrollment including name, email, phone number, and payment details. We also collect usage data about your interaction with course materials to improve our educational services.

How We Use Your Information

Your information is used to provide course access, send educational updates, process payments, and offer customer support. We may also use aggregate data to improve our curriculum and services.

Information Sharing

We do not sell or rent your personal information to third parties. Information may be shared with service providers who assist in course delivery, payment processing, or technical support under strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal information including SSL encryption, secure payment processing, and regular security audits of our systems.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications while continuing to receive essential course-related updates.

Cookie Usage

We use cookies to enhance your learning experience, remember login status, and track course progress. You can disable cookies in your browser, though this may limit some functionality.

Contact for Privacy Concerns

For any privacy-related questions or requests, contact us at [email protected] or call (212) 555-0847.

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Cookie Policy

Effective Date: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better learning experience by remembering your preferences and tracking course progress.

Types of Cookies We Use

Essential Cookies: Required for basic site functionality, login authentication, and course access. These cannot be disabled without affecting site operation.

Performance Cookies: Help us understand how students interact with course content, allowing us to improve the learning experience and identify technical issues.

Functional Cookies: Remember your preferences such as language settings, course bookmarks, and progress tracking to personalize your learning experience.

Third-Party Cookies

We may use third-party services for analytics, payment processing, and customer support, which may set their own cookies. These services operate under their own privacy policies.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit access to course features and affect the learning experience.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Trusted Home Envy Courses respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We take copyright infringement seriously and respond promptly to valid takedown notices.

Copyright Protection

All course materials, including videos, worksheets, templates, and written content, are protected by copyright law. Students receive limited usage rights for personal and professional development only.

Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide the following information to our DMCA agent:

• Your contact information and signature (physical or electronic)
• Description of the copyrighted work allegedly infringed
• Location of the allegedly infringing material on our site
• Good faith statement that use is not authorized
• Statement of accuracy under penalty of perjury

DMCA Agent Contact

Address: 2847 Broadway Street, New York, NY 10025

Email: [email protected]

Phone: (212) 555-0847

Counter-Notice Procedure

If you believe content was removed in error, you may submit a counter-notice with your contact information, identification of removed material, and a good faith statement that removal was mistaken.

Repeat Infringer Policy

We maintain a policy of terminating access for users who repeatedly infringe copyright, as determined at our sole discretion.

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GDPR Compliance Documentation

Last Updated: January 1, 2024

Your Rights Under GDPR

As a data subject, you have comprehensive rights regarding your personal data under the General Data Protection Regulation:

Right of Access

You can request confirmation of whether we process your personal data and obtain a copy of your data along with supplementary information about the processing.

Right to Rectification

You can request correction of inaccurate personal data and completion of incomplete data, considering the purposes of processing.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data when it's no longer necessary for the original purpose, you withdraw consent, or data has been unlawfully processed.

Right to Restrict Processing

You can request limitation of processing when you contest data accuracy, processing is unlawful, or you need the data for legal claims.

Right to Data Portability

You can receive your personal data in a structured, commonly used format and transmit it to another controller when processing is based on consent or contract.

Lawful Basis for Processing

We process your data based on:

• Contract Performance: To provide course access and services
• Legitimate Interest: To improve educational content and services
• Consent: For marketing communications and optional features
• Legal Obligation: For payment processing and tax compliance

Data Processing Activities

Course Delivery: We process enrollment information, progress data, and communication records to provide educational services.

Customer Support: We use contact information and service history to provide technical assistance and resolve inquiries.

Marketing: With consent, we process contact preferences to send relevant educational content and course updates.

International Transfers

If we transfer your data outside the EU, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions.

Data Retention

We retain your data only as long as necessary for the purposes collected, typically:

• Course access data: During enrollment period plus 3 years
• Communication records: 7 years for business purposes
• Marketing consent: Until withdrawn or 3 years of inactivity

Exercising Your Rights

To exercise any GDPR rights, contact our Data Protection Officer:

Email: [email protected]

Address: 2847 Broadway Street, New York, NY 10025, USA

Phone: (212) 555-0847

We will respond to your request within one month and may request additional information to verify your identity.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.